Terms of Service

Terms of Sale

Seller: Shenzhen Kundaan Intelligent Technology Co., Ltd. (Kunda Thermal), Shenzhen, Guangdong, China

1. Quotations and Orders

Quotations are valid for 30 days unless stated otherwise. Orders become binding upon our written order confirmation. Custom and OEM orders may require a signed agreement specifying specifications, pricing and delivery schedule.

2. Prices and Payment

All prices are EXW unless stated otherwise and do not include taxes, duties or shipping. Standard payment terms: 100% prepayment for samples; 30% deposit and 70% before shipment for volume orders, unless otherwise agreed. Payment methods: bank transfer and other methods specified on the invoice.

3. Delivery and Risk

Delivery dates are estimates based on the date of order confirmation and are subject to force majeure. Risk of loss passes to the buyer upon handover to the first carrier.

4. Inspection and Acceptance

The buyer must inspect goods within 7 days of delivery and report any non-conformity in writing. Claims after this period are handled under the warranty terms.

5. Warranty

Products carry a 12-month limited warranty against defects in materials and workmanship, beginning on the shipment date. The warranty excludes damage from misuse, modification, unauthorized repair or improper storage. See the Refund Policy for return procedures.

6. Intellectual Property

All software, documentation and technical materials provided remain the property of their respective owners and are licensed, not sold, for use with the purchased products.

7. Export Compliance

The buyer is responsible for compliance with all applicable export control laws and regulations of the origin and destination countries. Certain products may be subject to dual-use restrictions.

8. Limitation of Liability

To the maximum extent permitted by law, Kunda Thermal's liability is limited to the amount paid for the products giving rise to the claim. We are not liable for indirect, incidental or consequential damages.

9. Governing Law and Disputes

These terms are governed by the laws of the People's Republic of China. The parties will first attempt to resolve disputes through good-faith negotiation, then through arbitration in Shenzhen, China, if negotiation fails.

Contact: sales@kundathermal.com